An AI Call Assistant is a conversational voice AI system that interacts with customers over phone calls using natural, human-like language. Powered by advanced speech recognition and Natural Language Understanding (NLU), Teleforce’s AI Call Assistant understands customer intent, responds contextually, and automates routine voice interactions.
From answering inbound calls, booking appointments, routing calls, to collecting feedback—Teleforce’s AI Call Agent ensures seamless, accurate, and always-on voice support for your business, reducing manual load and enhancing the caller experience.
Say goodbye to missed calls. The AI Call Agent picks up every inquiry immediately, no matter the time or traffic volume.
Operate round-the-clock with zero downtime. Whether it's holidays or after-hours, your AI voice assistant is always ready.
Go beyond basic IVR menus. The AI understands context, recognizes natural speech, and gives smart, accurate responses.
Handle FAQs, order tracking, appointment scheduling, and more—freeing up your human team for high-value queries.
When complex issues arise, calls are transferred to the right human agent with complete call context and history.
Access detailed call logs, transcripts, and performance insights to optimize conversations and improve customer experience.
Engage your customers with expressive, human-like voice that adapts to tone, pauses, and emotional cues.
Communicate with global customers in their preferred language with multilingual capabilities and local accents.
Track key metrics like handling time, sentiment, drop-off points, and volume trends for better decisions.
Recognize repeat callers, recall previous issues, and provide context-aware responses with AI memory.
Build and customize workflows for outbound reminders or inbound support—no coding required.
Teleforce ensures secure voice data handling with GDPR compliance, encrypted records, and enterprise-grade protection.
Answer calls automatically, resolve queries, or direct to relevant agents.
Send automated reminders, alerts, surveys, and appointment follow-ups.
Ask qualifying questions and pass leads to sales with full conversation logs.
Schedule, reschedule, or cancel appointments via voice interaction.
Conduct post-call surveys and gather customer insights using voice AI.
Choose your use cases—support, reminders, lead gen, bookings—and design the ideal call flow.
Provide example dialogues, FAQs, and intent-based call flows to make the assistant sound natural and helpful.
Launch the AI Call Agent on your business phone lines, toll-free numbers, or outbound campaigns.
Monitor call logs, response accuracy, and customer satisfaction to continuously improve the assistant.
Get answers to common questions about our AI Call Assistant Agent