Teleforce Progressive Dialer connects calls only when agents are ready—no dead air, no abandoned calls. Improve productivity, ensure compliance, and create personalized customer experiences, all from one powerful dialer platform.
A progressive dialer is a type of auto dialer that places outbound calls one by one—only after an agent becomes available. Unlike predictive dialers that risk dropped or abandoned calls, progressive dialers ensure a live agent is ready to talk, offering a more personal and compliant calling experience. It’s the perfect blend of automation and agent control.
Dials only when an agent is available.
Moves to the next call automatically once the current one ends.
Supervisors can track live calls and performance metrics.
Records and analyzes calls to optimize agent productivity.
Eliminates manual dialing. Automatically calls prospects in sequence for consistent agent workflows.
Works with all major CRMs to auto-fetch contact details, call history, and campaign data.
Supervisors can join live calls, review real-time analytics, and access call recordings for training and compliance.
Built-in safeguards ensure all calls adhere to regulatory standards and Do Not Call (DNC) lists.
Set custom pacing rules based on agent load and campaign urgency.
Less waiting, more conversations.
No dropped or silent calls.
Speed up sales cycles.
Talk with context via CRM sync.
Built-in TCPA and DNC safeguards.
| Feature | Progressive Dialer | Predictive Dialer | Power Dialer | Preview Dialer |
|---|---|---|---|---|
| Dialing Mode | One-by-one when agent is ready | Multiple at once | Manual trigger | Manual with customer preview |
| Efficiency | Balanced & reliable | High, but risky | Moderate | Slower but personal |
| Compliance | High | Low | Moderate | High |
| Best For | B2B sales, support, regulated sectors | High-volume sales | Manual follow-ups | Complex sales |
Drive more conversions with personalized, well-timed calls.
Ensure every customer call is answered without delays.
Automate collections, verifications, and reminders—compliantly.
Schedule appointments and follow-ups while meeting HIPAA standards.
Book property viewings and streamline tenant communication.
Get answers to common questions about our Progressive Dialer