A Voice AI Agent is an artificial intelligence-powered system that engages in human-like conversations over voice channels—just like a customer support executive would, but faster, scalable, and always available. Unlike traditional IVRs or pre-recorded messages, Voice AI understands context, speech patterns, and emotional cues, offering highly personalized and interactive responses.
Teleforce’s Voice AI Agent goes beyond basic voice automation—it actively listens, comprehends natural language, processes real-time requests, and responds intelligently. From answering customer queries and scheduling appointments to qualifying leads and routing calls, our voice agent can handle it all—24/7, in multiple languages, across industries.
Our AI voice agent picks up instantly and resolves most queries without the need for human intervention.
Powered by advanced NLU and Speech Recognition, it delivers emotionally aware, natural conversations—not robotic menus.
Keep your customer service active even on weekends or holidays—ensuring no query goes unanswered.
Handle 100 or 100,000 voice interactions simultaneously—without expanding support staff or infrastructure costs.
Cut call center expenses by automating FAQs, verifications, reminders, order tracking, and more.
Easily connect with your existing CRM and helpdesk tools to create a unified customer support experience.
Convert customer speech into text in real-time and generate high-quality human-like responses using our smart TTS system.
Our voice agent detects emotions like frustration or satisfaction, adjusting its tone and flow accordingly to improve the caller’s experience.
Seamlessly transfers complex calls to live agents with full context and conversation history, avoiding any need for repetition.
Speak your customer’s language—literally. Our voice agent supports regional and international languages to cater to diverse audiences.
Connects with your CRM, ticketing tools, order management systems, and calendars to fetch and update real-time data during the call.
Get detailed reports on call outcomes, sentiment analysis, call durations, drop-offs, and user behavior patterns to optimize future performance.
Automate common queries, order tracking, and policy info with real-time answers.
Book, reschedule, or cancel appointments through natural voice conversations.
Greet callers, collect information, and qualify leads automatically.
Run campaigns for reminders, payment alerts, feedback collection, and offers.
Conduct automated, conversational surveys and gather customer insights.
Identify customer needs and transfer them to the right department if needed.
Answer calls within milliseconds—no IVR menus or long queues.
Start with voice and continue on WhatsApp, SMS, or email with conversation continuity.
The voice agent evolves with AI learning, making conversations smarter over time.
Tailor tone, language, call flows, and integration rules as per your brand and business needs.
Built with enterprise-grade security, adhering to GDPR, ISO, and other global data protection standards.
Identify where voice automation can reduce workload—support, sales, reminders, or follow-ups.
Choose intents, actions, tone, and language. We’ll help you create a fully branded voice experience.
Plug into your CRM, phone system, and business tools. Start with a small pilot or go full-scale.
Use built-in dashboards to analyze performance and continuously optimize responses for better outcomes.
Get answers to common questions about our AI Voice Agent