Automate Voice Communication
at Every Touchpoint
Teleforce brings you the best of inbound and outbound voice automation—automated IVR workflows to manage calls intelligently and voice broadcasting to deliver messages to thousands at once. From lead qualification and appointment reminders to service updates and emergency alerts, streamline every voice interaction at scale with zero manual effort.
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Why Choose Teleforce Voice Automation
Handle Inbound & Outbound Calls at Scale
Automate support and sales calls, or broadcast voice campaigns in seconds
Intelligent IVR Routing
Guide callers with custom menus and voice recognition
Mass Voice Broadcasting
Send pre-recorded voice messages instantly to your audience
Dynamic Personalization
Use customer names, dates, and account info for each voice interaction
CRM + API Integration
Sync data and automate triggers via Salesforce, Zoho, HubSpot, and more
Real-Time Analytics
Track call pickups, drop-offs, engagement, and campaign performance
Secure & Compliant
DLT-compliant, encrypted, and ready for GDPR, HIPAA, PCI-DSS
What You Can Automate with Teleforce Voice
Inbound Call Handling with Smart IVR
- Auto-route calls by department, urgency, or caller profile
- Enable voice recognition and multi-language menus
- Use self-service flows to reduce agent load
- Log outcomes to CRM and trigger follow-ups via SMS or email
Outbound Voice Broadcasting
- Run mass campaigns with pre-recorded messages
- Personalize each call with dynamic fields
- Schedule one-time or recurring voice alerts
- Use AI bots to interact, collect responses, or confirm appointments
Key Features of Teleforce Voice Platform
No-Code IVR Workflow Builder
Drag-and-drop call flows without writing a line of code
AI + Voice Recognition Support
Understand caller intent and navigate hands-free
Schedule or Trigger Campaigns Automatically
Based on user actions, dates, or CRM events
Multi-Channel Follow-Up
Trigger SMS, WhatsApp, or email after a voice call ends
Interactive Dashboards
Monitor call volumes, resolution rates, pickup ratios, and conversion metrics
How to Get Started with Teleforce
- Identify your use case (Inbound, Outbound, or both)
- Use the visual builder to create IVR flows or record voice messages
- Upload contacts or sync CRM for trigger-based calling
- Preview, schedule, and launch
- Monitor call outcomes and optimize continuously
Industry Use Cases
Retail & E-Commerce
- Handle order queries via IVR
- Send voice-based flash sale promotions
- Confirm COD orders or returns
Healthcare
- Automate appointment scheduling and follow-ups
- Notify patients with pre-visit instructions or test results
- Broadcast wellness alerts to large patient lists
Education
- Inform students/parents about schedules and closures
- Route calls for admissions, fee inquiries, and attendance
- Broadcast reminders for deadlines and exam dates
Finance & Banking
- Deliver OTPs, fraud alerts, and payment reminders
- Route customers to KYC support or loan advisors
- Automate recurring voice-based policy updates
Customer Support
- Auto-assign calls to support teams
- Capture feedback with post-call voice surveys
- Reduce wait times with 24/7 IVR menus
Frequently Asked Questions
Get answers to common questions about our Voice Broadcasting